Shipping policy

Shipping

Prestige Collective ships orders both domestically and internationally.
Orders are typically processed and shipped within 1–3 business days after the order is placed.
Once your order has shipped, tracking information will be provided when available. Shipping and delivery times may vary depending on the shipping carrier, destination, weather, holidays, customs, and other circumstances outside of Prestige Collective's control.

International Shipping

We ship internationally.
International customers are responsible for any applicable customs duties, taxes, tariffs, brokerage fees, import fees, and other charges imposed by the destination country.
Prestige Collective is not responsible for delays caused by customs or other government agencies.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.
If you notice an error in your shipping information, contact us immediately. We will do our best to assist, but we cannot guarantee that an address can be changed after an order has been processed or shipped.
Prestige Collective is not responsible for orders delivered to an incorrect address provided by the customer.

Lost or Stolen Packages

Once tracking confirms that a package has been delivered to the address provided at checkout, Prestige Collective is not responsible for packages that are subsequently lost, stolen, or taken from the delivery location.
If your tracking information shows that your package was delivered but you cannot locate it, please contact the shipping carrier and, when appropriate, file a claim.